‘의사소통 능력’은 업무와 직위에 상관없이 모든 지원자에게 요구되는 자질입니다.
동료, 상사, 클라이언트, 협력업체 등 기업의 모든 일이 소통이 필요하기 때문입니다.
의사소통 능력이 훌륭한 임원은 어려운 결정도 직원들의 의견을 모으고 나누면서 내릴 수 있고
영업 부서에서 의사소통 능력의 중요성은 아무리 강조해도 지나치지 않을 것입니다.
영어 면접 ‘communication skill’ 예상 질문
-Do you prefer to communicate via email, phone or in-person? Why?
-What team communication tools have you used? What was your experience with them?
-How would you overcome communication challenges on a remote team?
-If you’re presenting your ideas during a meeting and your audience seems disengaged, what would you do to get their attention?
-How would you reply to a negative online review about our company?
-Have you ever worked with someone you struggled to communicate with? If so, what was the obstacle and how did you handle it?
-What would you do if your manager gave you unclear instructions for a new project?
-If you wanted to inform your team or stakeholders about quarterly results, would you email them a detailed report or present the data live? Why? Regardless of the method you choose, how would you ensure your message is clear?
-How would you reply to a potential customer who claims that our competitors offer better prices?
-Have you ever talked to an angry customer? If so, how did you manage the situation?
-Describe a time you had to share bad news with your team or have a difficult conversation with a coworker.
-If hired, how would you introduce yourself to your new colleagues? How would you get to know your team members?